Return and Refund Policy

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This is a place to describe your Return and Refund Policy to buyers.

A Return and Refund policy usually consists of: TWO (2)WEEKS NOTICE FOR REGULAR ORDERS. THREE(3) WEEKS NOTICE FOR CUSTOM ORDERS & EVENTS!!

A 20% DEPOSIT IS REQUIRED ON REGULAR CAKE ORDERS & 50% ON CUSTOM CAKE ORDERS  & EVENT FOR 20 OR MORE PEOPLE .  THE REMAINING AMOUNT DUE UPON DELIVERY. DEPOSIT WILL BE FORFEITED IF ORDER IS NOT CANCEL WITHIN  A WEEK BEFORE THE DELIVERY DATE.

IF YOU ARE UNHAPPY WITH PRODUCT PLEASE NOTIFY IMMEDIATELY 

• NO REFUNDS WILL BE ISSUED AFTER PRODUCT HAS BEEN ACCEPTED
• IF AN REFUND IS AGREED UPON THE PRODUCT HAS TO BE RETURN THE WAY THE PRODUCT WAS GIVEN (INCLUDING PACKAGING)
• NO REFUNDS ON SPECIALTY ORDERS
• A WEEK ADVANCE BEFORE THE DELIVERY DATE  HAS TO BE GIVEN FOR CANCELLATION OR NO REFUND WILL BE ISSUED TO YOU
• ACCEPTABLE REASON FOR THE RETURN WILL BE DETERMINED BY SWEETCREATIONS by FREESPIRIT
• NO REFUND WILL BE ISSUED IF ALLERGIES WERE NOT BROUGHT TO MY ATTENTION BEFOREHAND
• ONCE REFUND IS DETERMINED IT WILL BE ISSUED WITHIN 1 TO 3 BUSINESS DAYS
• REFUNDS WILL BE ISSUED IN THE ORGINAL FORM
• NO REFUNDS WILL NOT BE ISSUED FOR HALF-EATEN PRODUCT 
• NO REFUNDS WILL BE ISSUED IF YOU DECIDED THAT YOU WANTED A DIFFERENT PRODUCT AT THE LAST MINUTE